SiteGround is a well-known web hosting platform on the market, and one of the most frequently asked questions about these services is; how good their customer support is? In this article, we are going to dig deeper into this topic and see if it is worth trying them out or not.
WHAT IS SITEGROUND
SiteGround is a popular web hosting company trusted by over 2,000,000 domains. It’s known for its top seed, unmatched security, 27/7 expert support, and more.
They offer shared web hosting packages, manage WordPress hosting, cloud hosting, and even WooCommerce hosting.
You can get started for just $4.99/mo, which is their cheapest plan on shared hosting. Even though it will get up to $7.99/mo on their renewal fee, for what does it offer, it is still a good deal that is worth checking out.
SITEGROUND CUSTOMER SUPPORT
With this company, you will find available 24/7 customer service, which is really important for those who want to run a website. Because most of the people who start a blog or an eCommerce website can’t hire an expert for every anomaly that happens to their site. While working late at night, something might mess up. And, here is where the company’s customer support is really needed.
SiteGround offers customer support through phone, chat, and email. But there is a multitude of documentation as well.
HOW GOOD IS SITEGROUND CUSTOMER SUPPORT
SiteGround customer service statistics are really impressive, but the question is. Is it actually that good?
And the answer to that is, from our experience with them, it definitely is. Every time we have tried out and contacted them, they replied really quickly, were friendly, and solved all our problems.
But one user experience doesn’t mean that it is good.
If you do some researches online, you will find that SiteGround users are satisfied with their customer support. On Trustpilot, it has at 4.7 from 5 stars. This means that they are a trusted company, and their user experience is excellent.
If you are interested in learning more about SiteGround, you can check my review by clicking here.